Privacy Policy

Effective Date: December 2025

1. Information We Collect

When you use Dating Hub Research services, including our AI Dating Site Matchmaker, we may collect:

• Contact Information: Email address, name (optional)
• Survey Responses: Your answers to dating preference questions (gender, age range, relationship goals, communication style, values, deal-breakers)
• Technical Data: IP address, browser type, device information, pages visited
• Usage Data: Time spent on site, click patterns, survey completion rates

2. How We Use Your Information

• AI Analysis: To analyze your preferences and generate personalized dating platform recommendations
• Service Delivery: To send your 72-hour personalized report via email
• Research: To improve our matching algorithms (using anonymized, aggregated data)
• Communication: To send service updates and research insights (with opt-out option)
• Analytics: To understand user behavior and improve our website experience

3. Data Protection & Security

We implement appropriate security measures including:

• SSL encryption for all data transmission
• Secure storage of personal information
• Regular security assessments and updates
• Access controls and authentication protocols
• Data anonymization for research purposes

4. Third-Party Services

We use trusted third-party services:

• Brevo: For email delivery of your personalized recommendations
• Analytics Tools: For understanding website usage patterns
• Hosting Services: For secure data storage and website operation

These services have their own privacy policies governing data handling.

5. Your Rights (Australian Privacy Principles)

Under Australian privacy law, you have the right to:

• Access your personal information we hold
• Correct inaccurate or incomplete information
• Request deletion of your personal data (subject to legal requirements)
• Opt-out of marketing communications at any time
• Withdraw consent for data processing
• Lodge a complaint with the Office of the Australian Information Commissioner

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide the services you requested (sending recommendations)
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Survey data is anonymized for research purposes after 12 months.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. International Data Transfers

As an Australian-based service, we store data primarily in Australia. Some third-party services may process data outside Australia with appropriate safeguards.

9. Changes to This Policy

We may update this privacy policy periodically. The updated version will be indicated by an updated "Effective Date" at the top of this page.

10. Contact Us

For privacy-related inquiries, requests, or complaints:

• Email: info@dating-hub.com.au